• Manager Product Sales Support

    Regelmäßig / Permanent
    Senior Level
    Master Degree or Equivalent Experience
    Reisebereitschaft %
    3 months ago(11/5/2019 3:54 AM)
  • Über uns

    Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 7,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.
    Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.

    For our department, Mobile Automation, which is the worldwide KION automation sector, we are looking for a


    Manager Product Sales Support


    Ihre Aufgaben

    • You will be based in Zwijndrecht.
    • Manage and coach a global team supporting KION’s Operating Units Sales and Product management showing strong intercultural leadership and willingness to do international travel (30%)
    • Cross-site leadership of Product Support Teams as part of the KION Mobile Automation Requirement Management Team
    • Provides input to OU Product Management and Sales Teams, conduct education and training programs to grow product sales
    • Develop detailed knowledge of best-in-class sales and market growth strategies and assist channel partners in implementing such programs to grow sales and relationships.
    • Analyze sales trends and work with OU Sales Management to develop and execute a sales plan coordinating effort in line with field sales
    • Assists the OU Sales Team with respect to strategic accounts as well as Field Sales Team in the resolution of customer disputes
    • Support and coach OU Product Management Team to develop sales brochures, web sites and advertising, develop, manage/oversee production through shared services
    • Collaborate daily with KION Mobile Automation Product Development teams to ensure product requirements are clearly defined and properly phased to facilitate rapid delivery of new functionalities
    • Remove roadblocks across the organization to mitigate risks and increase release velocity
    • Creating sustainable product synergies within the KION Group to reduce costs and time to market with respect to competitor intelligence
    • Be active at customer and Operating Unit events to build a strong understanding of the customer’s needs and build strong relationships

    Ihre Qualifikationen

    • Master degree with a technical focus preferred.
    • Fluent in both English (additional languages such as German, Dutch, French or Chinese are a plus)
    • Leadership responsibility within cross-functional multi-disciplinary teams of a global matrix organization
    • High ability to think and act entrepreneurially considering risk and opportunity analysis to compile decision proposals
    • At least three years of relevant management experience with a distinct technical focus, preferably within Mobile Automation and Automated Material Handling Solutions
    • Experienced within global project business and execution
    • Team player with exceptional interpersonal skills, such as communication and analytical skills and the ability to lead a global high performing team
    • Willingness to go the extra mile to anticipate, understand and respond to customer’s needs


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